In today's digital landscape, Single Sign-On (SSO) is  a critical component of enterprise security and user experience. As a result, SSO uptime and stability is critically important for business continuity.

At Beyond Identity, we've architected our Secure SSO from the ground up to deliver enterprise-scale reliability, availability, and scalability (RAS). Our cloud architecture consistently delivers a 99.99% uptime Service Level Objective (SLO), ensuring that authentication and access – the first user experience for all applications and services – remains seamless and uninterrupted.

Here's how we ensure uptime for our customers.

Cloud-Native Architecture for Reliable Performance

Beyond Identity's authentication service is a 100% cloud-native, multi-tenant SaaS solution built on Amazon Web Services (AWS). Leveraging AWS's industry-leading resiliency and reliability, our platform adheres to Amazon's architecture best practices and is AWS Foundational Technical Review certified.

Our globally distributed, multi-tiered, and auto-scaling architecture provides:

1. Worldwide reach
2. Vertical and horizontal scalability
3. Minimized network latencies

Key functional areas, including Administration, Authentication, and Logging/Analytics services, are deployed independently across multiple geographic regions. Primary AWS Regions include us-east-2 and eu-central-1, with secondary services in us-west-2 and eu-west-1. This dispersed geography serves multiple purposes:

• Enhancing redundancy
• Improving availability
• Ensuring data privacy

Robust Infrastructure for High Availability

Within each Amazon Region, isolated Availability Zones provide in-region redundancy. Critical system components are backed up across multiple zones, with automatic failover between zones occurring without any service interruption. Each Availability Zone operates on its own physically distinct, independent infrastructure, engineered to meet Amazon's high reliability standards.

Our architecture dynamically scales processing power, adding or removing resources from each key service without requiring code changes. This allows for rapid scaling to meet varying user demands. Moreover, our system utilizes intelligent network routing to ensure optimal compute power allocation and minimal latency for each request.

Leveraging AWS Services for Reliability, Availability, and Scalability

Beyond Identity employs several AWS services to meet its RAS requirements:

24/7 Monitoring and Rapid Response

Operational monitoring is crucial to maintaining our high uptime. Beyond Identity's platform is monitored round-the-clock for reliability and performance by our dedicated Site Reliability and Engineering (SRE) team. This team comprises subject matter experts across multiple disciplines and utilizes:

• Automated monitoring tools that route warnings and alerts to the SRE team
• Direct event and alert routing to on-call personnel and engineering teams
• Native AWS tools and best-of-breed third-party tools for comprehensive system monitoring

Additionally, extensive in-application monitoring and instrumentation provide self-reporting health and performance metrics. Service availability is continuously published on our Status page, ensuring transparency for our users.

Conclusion

In an era where SSO outages can cripple business operations, Beyond Identity's Secure SSO stands out with its unwavering commitment to uptime. Our architecture, built from the ground up with RAS as core tenets, has consistently exceeded 99.99% availability. By choosing Beyond Identity, organizations can ensure that their authentication processes remain robust, reliable, and always accessible.

Get a demo today and see our SSO in action

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